来自以色列特拉维夫大学的丹·扎凯教授有一个可以使等待中的顾客心情愉悦的商业小窍门，他把这一研究结果发表在了《神经数理学》杂志上。

But Dan Zakay of Tel Aviv University has some tricks for businesses to keep waiting customers happy. He published the psychology research in the journal NeuroQuantology.